Server woes

It would appear that I am having server trouble again. Yesterday I found out that my host had scheduled a maintenance that would last from 9:00 PM CST Friday until 7:00 AM CST on Saturday. The notification said that they only foresaw about 90 minutes of actual downtime in this 10 hour window.

However, shortly after this window began I found myself unable to access the site. I went to bed thinking surely it would be back up in the morning. It was not. As instructed I sent an inquiry to their support email account. An email account what was on a server affected by the maintenance. I thought that a little odd at first and it has turned out to cause a bit of a problem with emails being delayed for several hours.

I was finally able to get in contact with a member of their support staff through Twitter of all things. It turns out that HTTPD was off when the servers (at least, the one I’m on) were brought up from maintenance and had not been turned back on. Around 2:00 PM EST I received notification that it had been turned on and access to my sites was restored. This resolution came about more than six hours after I first attempted to contact support and over 15 hours since connection was first interrupted.

The notification I received did mention that downtime might last for more than 90 minutes. However, 90 minutes isn’t even close to 15 hours. Finally, everything appears to be functioning properly.